Accounts, contacts, deals and sales activity are the starting point. Build your next CRM on Open Mercato when your business needs control over the code, hosting and workflows behind them.
MIT open source
1,928 stars on GitHub
50+ pluginsSalesforce's commercial model combines user subscriptions with edition-dependent capabilities and add-ons. Review your actual contract against an Open Mercato implementation budget covering hosting, delivery and support.
Salesforce can be highly customized. Reviewers also describe a demanding setup and learning curve. Open Mercato gives your engineering team an extensible TypeScript foundation and control over the screens and rules they build.
Accounts are only part of the migration. Relationships, activity history and business logic matter too. Start with one team and a tested data map so the decision is grounded in a working pilot.
Companies and people have linked deals, addresses, notes and activity history.
Configure stages and track deal value, probability, expected close and ownership in list or kanban views.
Connect the sales process to quotes, order records, payments and shipment information through the Sales module.
Use custom fields, entities, modules, APIs and workflows to build the approval and handoff logic your team needs.
Keep the sales capabilities your team relies on, then gain control of the application, deployment and licence costs behind them.
| What your team gets | BUILT FOR OWNERSHIPOpen MercatoCore CRM + configurable modules | SalesforceSales CRM · edition dependent |
|---|---|---|
| Where Open Mercato adds control | ||
| Run the CRM on your own infrastructure | ✓ | ×Salesforce-hosted |
| Full application core under an MIT licence | ✓ | ×Proprietary platform |
| $0 core licence fee, without a user cap | ✓Hosting and services extra | ×Free Suite: 2 users |
| Capabilities available in both | ||
| Company and contact records | ✓ | ✓ |
| Deals and sales pipelines | ✓ | ✓ |
| Notes and activity history | ✓ | ✓ |
| Custom fields | ✓ | ✓Plan limits apply |
| Quotes and order records | ✓Sales module | ✓Edition dependent |
| Roles and permissions | ✓ | ✓ |
| Custom business entities | ✓Extend the data model | ✓Paid editions |
| Workflow automation | ✓Configure the workflow engine | ✓Edition limits apply |
Selected core sales capabilities. Salesforce editions have different limits. Open Mercato implementation, hosting, maintenance and integrations are budgeted separately.
Reviewed 12 November 2026. Sources: Salesforce features · Free Suite limits · Open Mercato core · Customer records
| What matters | Salesforce | Open Mercato |
|---|---|---|
| Core sales records | Accounts, contacts, leads and opportunities in a managed product. | Companies, people, deals, notes and activities in an extensible application. |
| Commercial model | Per-user plans with edition and add-on choices. | MIT-licensed core. Implementation, hosting and support are scoped services. |
| Customization | Flow, platform configuration, Apex and ecosystem applications. | TypeScript modules, custom fields, entities and application-level extensions. |
| Hosting | Salesforce-managed platform infrastructure. | Choose and operate your deployment environment. |
| Integrations | A large application ecosystem and platform APIs. | APIs and extension points for the integrations your project needs. |
| Migration scope | Inventory the clouds, automations and add-ons in use. | Map each required capability to core, configuration, integration or custom development. |
The public product includes customer records, a sales pipeline and extensible data fields. Review the working interface with your team, then scope the Salesforce-specific capabilities your project needs.
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List Salesforce objects, fields, reports, Flows, Apex, add-ons and integrations your team depends on.
Map Accounts, Contacts and Opportunities to companies, people and deals. Preserve source IDs and verify relationships, files and activity history.
Implement required automations and integrations. Pilot one team with representative deals and agree acceptance criteria.
Reconcile records, test permissions, agree a data freeze and recovery plan, then train users and assign support ownership.
Fit depends on the Salesforce products and customizations you use. The core covers customer and deal management. Advanced forecasting, CPQ, Service Cloud and specialist apps need a capability-by-capability assessment and may require additional development.
Treat Flows, Apex and installed apps as business requirements to review and reimplement where needed. The migration plan should include behavior tests as well as data imports.
The core has a $0 licence fee. Compare your full Salesforce contract and administration costs with the proposed implementation, hosting, integrations and support over the same time period. The result depends on your scope.
A phased pilot can be scoped around one team or workflow. Agree which system owns each record, how updates move between systems and the point at which the pilot is ready to expand.
Bring your object list, integrations and three workflows that create the most friction. Use them to scope a practical migration conversation.
Talk through your process, integrations and implementation needs with the Open Mercato team.