A schedule change affects several people
Distributed teams need the client, care order and assigned visit to stay connected. The demo shows a shared operational view for branch managers.
Senior care operations · workflow demo
Connect the planned visit to the signed service record.
Give branch managers a connected view of clients, care orders, schedules and service confirmations. Explore the Open Mercato demo built around German non-medical senior care, then scope the workflow for your operation.
MIT open source
1,928 stars on GitHub
50+ pluginsKeep schedules, care orders and service confirmations connected.
A completed visit still needs confirmation
Missing signatures and disputed records create follow-up work. Model each confirmation state and make the next action visible.
The software's workflow misses a local rule
Care operators have specific branch and documentation processes. Use a customizable foundation to scope those rules with the team responsible for them.
Follow one visit through the operational workflow.
Clients and care orders
The demo links client records to the work that has been planned.
Weekly schedules
Managers can review a branch's care schedule and today's visits.
Service-confirmation states
Follow draft, pending-signature, disputed, signed and validated records.
A tailored operating layer
Care-specific dashboards, scheduling rules and validation sit on Open Mercato's application foundation.
Feature by feature
A clearer path from planned visit to confirmed service.
Compare separate schedules and paper records with the workflow demonstrated by Senior Care Operations on Open Mercato.
| What your team gets | A CONNECTED CARE WORKFLOWOpen MercatoSenior Care Operations demo | Schedules + paperSeparate planning and service records |
|---|---|---|
| Where Open Mercato adds control | ||
| Linked clients, care orders and visits | ✓Demonstrated | ×Manual cross-references |
| One branch workspace for schedules and visits | ✓Demonstrated | ×Separate records |
| Visible pending, disputed and validated states | ✓Demonstrated | ×Manual follow-up |
| Capabilities available in both | ||
| Maintain client and care-order records | ✓Demonstrated | ✓Manual records |
| Plan a weekly visit schedule | ✓Demonstrated | ✓Manual schedule |
| Keep signed service confirmations | ✓Demo confirmation flow | ✓Paper records |
| Implementation and scope | ||
| Business-specific application rules | ↗Custom implementation | ×Manual procedures |
| Production integrations and validation | ↗Scope for your jurisdiction | ↗Process and system work |
Available in the stated scope Not included in this model Requires implementation
The Open Mercato column shows a hackathon demo for German non-medical senior care. A check marks a demonstrated feature; a production rollout requires implementation and validation for your service model.
Reviewed 12 November 2026. Sources: Senior Care Operations demo · Open Mercato core · Customer records
Explore implementation and commercial details
| What matters | Operating requirement | Open Mercato |
|---|---|---|
| Client context | Can the office find the care order behind a scheduled visit? | The demo connects clients, care orders and the manager workspace. |
| Scheduling | Can managers see the planned work across the branch? | Weekly schedules and today's visits are demonstrated. |
| Confirmation | Which visits still need a signature or a review? | Explicit confirmation states show the progression toward validation. |
| Caregiver experience | What must work on a phone, with the connectivity staff have? | Mobile and offline requirements must be scoped and tested for your deployment. |
| Billing and verification | Which payer and visit-verification systems are required? | Assess and implement the local integrations and validation requirements separately. |
| Production operation | Who owns permissions, support, data retention and recovery? | Define those responsibilities in the delivery and operating plan. |
Senior Care Operations · hackathon demo
A concrete demo from care order to validated confirmation.
The.good.code built the senior-care domain layer on Open Mercato during a hackathon. The case study shows scheduling, manager dashboards and the service-confirmation lifecycle.
Explore the demo case study ↗
Start with one branch's real coordination process.
Map the service
Describe clients, caregivers, branches, care orders and the records needed to confirm a visit.
Review local requirements
Identify privacy, access, billing, signature and visit-verification requirements with the responsible team.
Prototype the branch workflow
Adapt the demo to representative schedules, changes and disputed or missing confirmations.
Validate before production
Test usability, devices, integrations and recovery, then agree support and rollout responsibilities.
Questions before you take the next step.
Is this a production-ready care platform we can buy today?
The reference shown here is a hackathon workflow demo. A production system requires scoped development, integration, validation and operating arrangements for your organization.
Does it include US Medicaid EVV or insurance billing?
Those capabilities are outside the demonstrated German non-medical care workflow. If they are required, assess their interfaces, certification and implementation needs as part of the project.
Can caregivers work offline?
Offline and device behavior must be designed and verified for the implementation. Bring the devices, connectivity conditions and daily tasks your caregivers use to the evaluation.
Why start from this demo?
It gives your team a concrete model of clients, schedules and confirmation states to review. You can identify the changes your operation needs before committing to a full production scope.
Bring a week's schedule and its unfinished paperwork.
We can help you assess where a tailored workflow could connect the visits, people and confirmations your team manages.
Discuss your care workflow
Talk through your process, integrations and implementation needs with the Open Mercato team.